1. Introduction
Welcome to Human Capital Business Solutions Ltd. (“HCBS”, “we”, “us”, “our”). We are committed to protecting the privacy and security of the personal data of our website visitors, candidates, clients, and newsletter subscribers.
This Privacy Policy describes how we collect, use, process, and safeguard your information when you visit our
website https://hcbsltd.com (the “Site”), including any services offered through the Site such as our contact form, candidate account creation, CV upload, and newsletter subscription.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect several different types of information for various purposes to provide and improve our services to you.
- Personal Data You Provide Directly:
- Contact Form: When you use our contact form, we may collect your name, email address, phone number (optional), and the content of your message.
- Candidate Account Creation: To register as a candidate, we
collect information such as your name, email address, and password.
- Candidate Profile & CV Upload: When you complete your profile or upload your Curriculum Vitae (CV), we collect the information contained within it, which may include your name, contact details (address, phone number, email), employment history, education, skills, qualifications, references, biodata, professional experiences, and potentially other sensitive
personal information relevant to recruitment processes.
- Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.
- Usage Data Collected Automatically:
- When you access the Site, we may automatically collect certain information about your device and Browse activity. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. As our site is built on WordPress, this may involve standard WordPress cookies and potentially data collected by analytics plugins.
3. How We Use Your Information
HCBS uses the collected data for various purposes:
- To Provide and Maintain our Service: Including managing candidate accounts and profiles.
- To Facilitate the Recruitment Process: To match candidates with potential job opportunities, assess suitability for roles, and share candidate information (with explicit consent where required) with prospective employers.
- To Respond to Inquiries: To address your questions and requests submitted via the contact form or other communication channels.
- To Send Communications: To send newsletters, updates, marketing materials, and other information that may be of interest to you, if you have opted-in to receive them.
- To Improve Our Website: To understand how users interact with our Site, monitor usage, analyze trends, and improve functionality and user experience.
- For Security Purposes: To detect, prevent, and address technical issues or security threats.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
4. Legal Basis for Processing Personal Data (Where Applicable)
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only:
- Where we need the personal information to perform a contract with you (e.g., managing your candidate account).
- Where the processing is in our legitimate interests and not overridden by your rights (e.g., responding to inquiries, recruitment activities, website analytics).
- Where we have your consent to do so (e.g., for newsletter subscriptions, or sharing your profile with specific employers).
5. Data Sharing and Disclosure
We respect your privacy and will not sell your personal data. We may share your information in the following
circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., website hosting, email delivery services, database management, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- With Potential Employers: We will only share your candidate
profile, CV, and related personal data with prospective employers for specific job opportunities with your explicit consent or as necessary to fulfill the recruitment services you have requested.
- For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of HCBS, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
6. Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
- Candidate Data: We retain candidate account information and CVs
while the account is active and for a reasonable period afterward to facilitate ongoing recruitment services, unless you request deletion.
- Contact Form Data: Retained as long as necessary to address the
inquiry and for record-keeping.
- Newsletter Data: Retained until you unsubscribe.
- Usage Data: Generally retained for a shorter period, except when
this data is used to strengthen security or improve functionality, or we are legally obligated to retain it for longer periods.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique
identifier. Our WordPress site uses cookies essential for its operation, and potentially for analytics and performance monitoring. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
9. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that
your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- By email: info@hcbsltd.com
- Address:
Uganda
4th Floor, Acacia Mall
Plot 14-18 Cooper Road (Off Acacia Avenue)
P.O.Box 122572, Kampala, Uganda
Tanzania
Plot No. 10, Darajani Street, Goba Road,
P.O. Box 31253, Dar es Salaam