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1. Information We Collect

We collect information to provide better services to our users. This occurs in the following ways:

A. Information You Provide Directly

• Career Center & Candidate Accounts: When you create an account in our Career Center, we collect your name, email address, phone number, and password.

• CVs and Professional Data: Upon uploading a CV or building a profile, we collect employment history, education details, skills, certifications, and any other personal data contained within your documents.

• Chatbot: If you use our live chat, we collect the content of your messages. Depending on your input, this may include your name, email, and the nature of your inquiry.

• Contact Forms: Information submitted via general inquiry forms (name, email, subject, and message).

B. Information Collected Automatically

•  Log Files: Like most websites, our servers automatically log certain information, such as your IP address, browser type, referring pages, and the time/date of your visit.

• Cookies: We use cookies to enhance your browsing experience, remember your login session in the Career Center, and analyze website traffic.

2. How We Use Your Information

We process your data for the following purposes:

• Recruitment Services: To match candidates with job opportunities and facilitate the application process.

• Account Management: To maintain your Career Center profile and allow you to track your applications.

• Support: To respond to inquiries made through the Tawk.to chatbot or contact forms.

• Website Improvement: To monitor website performance and improve user experience on the WordPress platform.

3. Third-Party Services

We utilize specific third-party tools to operate our website:

• Website: Our core website platform. It may use cookies to manage user sessions and comments.

• Chatbot: A live chat service. Chat transcripts are stored to help us provide consistent support. Please note that it may collect its own diagnostic data; you can view their privacy policy for further details.

• Hosting Providers: Our website data is stored on secure servers managed by our hosting partners.

4. Data Sharing and Disclosure

HCBS Ltd does not sell your personal data. We only share information in the following circumstances:

• With Potential Employers: If you apply for a position via the Career Center, your profile and CV will be shared with the relevant hiring organization.

• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Service Providers: We may share data with trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

5. Data Retention

We retain candidate account information and CVs as long as your account is active or as needed to provide you with recruitment services. You may request the deletion of your account and associated data at any time by contacting us.

6. Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encrypted connections (SSL) and secure access controls for our WordPress dashboard and Career Center database.

7. Your Rights

In accordance with the Data Protection and Privacy Act (2019), you have the right to:

• Access the personal data we hold about you.

• Correct or update any inaccurate information.

• Request the deletion of your data.

• Object to the processing of your data for marketing purposes.

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8. Contact Us

If you have any questions regarding this Privacy Policy or the data held in your Career Center account, please contact us at:

Human Capital Business Solutions (HCBS) Ltd
Email: info@hcbsltd.com
Website: https://hcbsltd.com/